Customer Service

If you have questions, would like to request a change, or need to report a claim, call 866-243-2270 24 hours a day - 7 days a week to speak to someone regarding your account.

Customers of Mid-State who have their personal or commercial policies with Safety Insurance may access their billing and claim information 24 hours a day, 7 days a week,  through Insure Answer.  You may check the premiums, balances, payment dates, and minimum payments due on your policy.  Claim status is also available once you have received the claim number and PIN from Safety Insurance.  You will need your policy number to access this site.

Check Billing or Claim Status Now